FAQ

Returns

Items purchased directly from our website may be returned within 30 days from the date of shipment for a full refund to the original form of payment or store credit for the full price of the item(s). The item(s) must be unopened, unworn, and without any visible damage.

The total amount refunded will be credited to your payment method that was used at the time of purchase (minus shipping and handling) or as store credit once the package arrives at our facility and the item(s) are inspected.

Items that are ineligible for a refund:

• Returned after 30 days from the day of shipment
•  Condition of product is unsatisfactory to be resold (stains, pet hair, unpleasant scent, worn, washed)
• Items sold in Mystery Packs/Boxes or Clearance Section
• Items purchased on-site at a festival or event

Please allow 7-10 business days for your return to be verified. You will receive an email confirmation once it has been approved. From there, your refund will take anywhere from 3-5 business days to be back in your account.

International Returns 

Please be aware, international returns are subject to different limitations. Due to significantly increased international return costs, all international returns are ineligible for a paid return shipping label.

We ask that you would please ship your return back to:

TDM Fulfillment 
1050 S Maple Ave
Montebello, CA 90640
United States 

After shipping, please forward your receipt for tracking. Once we receive your tracking information to confirm it's en route to the fulfillment center, your refund or store credit will be issued and you will be notified.

Event Purchases

If you purchased any item(s) in-person at a festival, special event, or show all sales are final. These items will be ineligible for return or exchange. Please refer to your receipt for final purchase information.

Exchanges

Due to constantly fluctuating inventory levels and product availability, we are unable to accept exchanges. If you wish to exchange an item or items, your best option is to return your items for a store credit.